Can I withdraw my purchase?

Yes. There are several conditions:

  • you withdraw your purchase within two weeks after having received the order,
  • make sure that products without expiry date and packaging are not damaged more than necessary for trying,
  • products with an expiry date have a limited shelf life. They are sealed to ensure hygiene and exclude health risks. After (partially) breaking the seal, your purchase cannot be withdrawn, returned or exchanged,
  • tailor-made products will not be taken back or exchanged.

Read more about the manner of withdrawal and return shipment.

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